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Oyez Dictate - FAQs

Common Questions

What devices will Oyez-dictate work on?

Oyez-dictate is compatible with all modern BlackBerry® smartphones. Oyez-dictate requires BlackBerry® operating system version 4.2.0 or later. To check which OS you have, key Alt+Shift+H from your BlackBerry home screen. Check that 'App Version' is at least 4.2.0. Oyez-dictate requires a media card.

How much does Oyez-dictate cost?

Oyez-dictate for BlackBerry® smartphones is a service that costs £50 a year per user, net of VAT at the current rate.

Oyez-transcribe is free of charge.

How do I get Oyez-dictate onto my handset?

We'll send you a download link once we have your details. On your handset, click on the link and Oyez-dictate will download and install. The software will then register itself by sending a single SMS (network charges apply, and this will be an overseas message if you are outside the UK or USA).

What about battery life?

Recording with Oyez-dictate consumes roughly the same amount of power as making a phone call. So check the 'talk time' in the specification of your handset. Oyez-dictate can be used while your handset is charging.

How much mobile data does Oyez-dictate use?

Oyez-dictate will automatically use Wi-Fi if it's available, in which case it won't use any mobile data. If no Wi-Fi connection is available, Oyez-dictate will transfer around 1.2Mb of mobile data for every 10 minutes recorded.

How are Oyez-dictate recordings transcribed?

Your recording is sent to the email address you enter. It can then be transcribed with our free Oyez-transcribe software. A link to the Oyez-transcribe download is included in each Oyez-dictate email.

Can I add a password to Oyez-dictate recordings?

Yes, you can. Once you set a password from within Oyez-dictate, you can then tick a box to apply it to individual recordings. Before being able to listen to your recording, your PA will have to enter your password.

How are Oyez-dictate files sent from my handset?

With Oyez-dictate's is unique from other blackberry recorders, your recording is transferred while you're speaking. Whatever changes you make to the recording are synchronised with the server, whether you're adding, inserting or deleting. As soon as you press Send, the recording is packaged up with any information you've added and sent as an email from our cloud servers to the email address you have entered.

What happens if the Oyez-dictate server goes down?

Another server will automatically pick up the workload. Our secure server cloud spans several locations, and is designed for maximum resilience and reliability.

Can I use media card encryption on my BlackBerry® smartphone?

Yes, we encourage you to enable media card encryption to further enhance security. However, on an older BlackBerry this might cause Oyez-dictate to run slightly slower than expected.

What happens if I record when there is no network connection?

Your recordings will stay in the Outbox until they can be sent. Once you've pressed Send you can be sure your recording will reach its destination, but you can always check on its progress in the Outbox. So you can safely use Oyez-dictate on trains, on the underground, or up a mountain.

Can I amend recordings that have already been sent?

Yes, you can. Like e-mail, your previous recordings are available in the Sent Items folder. Just open the recording, amend it, and resend it.

I'm recording on Oyez-dictate and I receive a phone call. What happens?

Your Oyez-dictate recording will be paused and the handset will show the incoming call. Once you've finished the call, Oyez-dictate will reappear so you can continue where you left off. If you can't remember where you got to, you can skip back with the 'Review' button.